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Bug #1049

closed

[infra] Investigate Backend Production down due to Contabo Networking Issues

Added by Phước Ngọc Trần 5 months ago. Updated 4 months ago.

Status:
Closed
Priority:
Normal
Assignee:
Phước Ngọc Trần
Category:
-
Start date:
08/29/2024
Due date:
08/29/2024
% Done:

100%

Estimated time:
2:00 h
Spent time:
2:00 h

Description

- Điều tra ra nguyên nhân là do Networking Contabo lỗi, toàn bộ server đều truy cập rất chậm. DNS không resolve được. Cả bên DoctransGPT
- Đã gửi email cho Contabo support.

Files

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dns-can-not-resolved.png (742 KB) dns-can-not-resolved.png Phước Ngọc Trần, 08/30/2024 12:28 PM
image.png (742 KB) image.png Phước Ngọc Trần, 08/30/2024 12:28 PM
clipboard-202408301401-e2zzd.png (209 KB) clipboard-202408301401-e2zzd.png Phước Ngọc Trần, 08/30/2024 12:31 PM
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